Help centre

Game controls

• Spin — starts a new round on the reels.
• Plus / Minus — adjusts your virtual line bet.
• Max bet — sets the highest virtual bet allowed.
• Hold — locks selected reels before the next spin (up to two reels).
• Auto spin — continues spinning automatically until stopped.
• Menu / Settings — access sound, music, and information panels within the game.

Symbols at a glance

• Wild — substitutes for most regular symbols to form combinations.
• Scatter — can trigger free spin rounds when enough appear.
• Free spin icon — part of bonus feature triggers.
• Hearts, diamonds, clubs, spades — classic reel symbols with varying virtual values.
• Character symbols — premium icons with higher virtual payouts.

Troubleshooting

If the game does not load, try refreshing the page or using an updated browser. Ensure JavaScript is enabled. On mobile, landscape orientation often provides the best view.

If sound does not play, check your device volume and the in-game sound settings. Some browsers require a tap on the screen before audio begins.

Virtual points

Your balance is virtual and for entertainment only. It cannot be topped up with real money, withdrawn, or converted to cash. If your balance runs low, refresh to start a new session with the default virtual balance.

Still stuck?

Visit our FAQ or contact page. For gambling-related concerns, see responsible play for New Zealand support services.